Shipping policy

SHIPPING & DELIVERY

Orders are dispatched within 48 hours on weekdays, excluding weekends and holidays.

MORGANA LONDON offers domestic and worldwide shipping via DHL Express.

Estimated delivery times from dispatch:
United Kingdom: 1-2 working days 
Europe: 2-7 working days 
USA & Rest of World: 2-11 working days 

SHIPPING RATES
Free shipping on orders over £250 (UK Only)
United Kingdom: £10
Europe: £20
USA & Rest of World: £35

DUTIES & TAXES
Orders shipping outside the United Kingdom may be subject to import duties, VAT, taxes, and customs clearance charges imposed by the destination country. These charges are the responsibility of the customer.

Your local customs office will be able to provide further guidance on any fees beyond our control.

TRACKING YOUR ORDER
Once your order has been dispatched, you will receive a confirmation email containing your DHL tracking number.

If you are unable to locate your tracking details, please contact us at info@morgana.london and we will be happy to assist.

DELAYS
While we aim to meet the delivery times outlined above, occasional delays may occur due to external factors beyond our control. We appreciate your understanding.